In an innovative initiative, the City of Cape Town has made it easier for drivers to renew their car licences online. With a central login for all of the city’s e-services, citizens are able to make use of this secure system. Individuals are only able to renew a car licence that is registered to their I.D number.
What do you need to renew your car licence online?
- A computer
- Secure internet connection
- Digital copy of your I.D or passport
- Your address
- Your car licence needs to have expired
Here’s how it works:
- Start off by checking if the service is available in your region
- Type eservices.capetwon.gov.za in your browser
- Click on Register Here
- Fill in your details. Note that your username is changed to upper case once you click the Register button
- Check that all details are filled in correctly, tick the data privacy statement and click You will be redirected to the Registration Successful page
- Click the Close button and open the email from noreply@capetown.gov.za (You’ll need your username and temporary password from this email)
- Go back to eservices.capetown.gov.za and fill in your login details and click on the Log on button
- Select a different password. Use your temporary password from the mail in step 6 as your old password. Once you have changed your password, you will be redirected to the Welcome
- Click on ‘Service Activation’ link on the left menu or in the welcome text
- Click on the Vehicle licensing Activate service button
- In the next section, click Continue. You can ignore the Registration information section unless you have a Business Partner Number.
- Fill in your address. Click Continue.
- Upload a digital copy of your I.D/Passport and Click Continue
- Accept the digital privacy statement by ticking the checkbox and click Submit
- Click the Back Write down and keep the service activation reference number in a safe place.
- The vehicle licensing service will say ‘In Process’. Wait 2 business days for the email with instructions to make payment.
If you don’t receive your licence within 13 working days of payment, call 0860 10 30 89.