Having access to free internet in public spaces is fast becoming the norm in countries all over the world. South Africa is fast catching up, with more coffee shops providing access to Wi-Fi.
As a business owner, this is one of the best ways to ensure that customers keep coming back to your store.
Why hotspot billing software is necessary:
Hotspot billing software runs on your Windows PC, controls unlimited user or prepaid-code accounts and displays data to customers on your self-branded pages.
This software essentially helps you control and bill Wi-Fi and wired internet services. It helps you control how customers connect to your network and how they are able to use that network.
How to get the best from hotspot billing software:
The best hotspot billing software offers marketing tools that collect customer information for you. This information should help you find out what your customers like, where most of them comd from and how often they use free Wi-Fi.
Good customer support is essential, so you should find hotspot billing software that offers easy access to agents who may be able to assist you whenever you need help.
The ability to offer a paid upgrade is very important. Once your customers use free Wi-Fi they may want to access more. This is where you can help, by providing access to internet- at a fee. Your hotspot billing software should provide you with this option. It should help you accept credit cards, PayPal, voucher tickets and refills as methods of payment.
Keep in mind that failing to set a bandwidth cap leads to a non-functional Wi-Fi hotspot, so you want to find the best hotspot billing software to help you provide an efficient internet service which can be enjoyed by all your customers.